What would you like to do today?
From viewing your policy documents to making a claim, here's how you can manage your travel insurance policy with us.
Before you buy
It is essential that you check the latest FCDO advice for your destination before you travel. Our travel insurance policies do not provide cover for travel to an area where the FCDO advises against all or all but essential travel unless you purchase our optional Enhanced Covid-19 cover that will protect you if the advice is given solely as a result of Covid 19.
Stay up-to-date with the latest rules:
Please continue to check our FAQ's regularly which will contain the latest guidance.
You can access your Sainsburys Bank portal to:
Do you need to make a travel insurance claim? It's best to have all the information about what happened to hand before getting in touch, this includes:
If you need to cancel your travel insurance policy, access our cancellation form online or alternatively contact us through our Live chat . Our opening hours are Monday to Friday, 9am to 5pm (excluding bank holidays).
Please have the following information to hand:
You'll receive your renewal letter about three weeks before your policy is due to end. Please take the time to read through your renewal invite and before you renew please check the following:
If you need to make a change to your policy including: